Welcome to Vida del Padel. By using our website www.vidadelpadel.com and purchasing products from us, you agree to the following terms and conditions. Please read them carefully before placing an order.

General Information

• Vida del Padel is a UK-based retailer of padel equipment and apparel.
• These terms apply to all purchases made on our website.
• We reserve the right to update these terms at any time without prior notice.

2. Orders & Payment

• By placing an order, you confirm that all details provided are accurate and complete.
• All prices are listed in GBP (£) and include VAT where applicable.
• We accept payment via debit/credit cards
• Orders are subject to availability. If an item is out of stock, we will notify you as soon as possible and offer an alternative or a full refund.

3. Delivery

• We offer Standard Delivery (3-5 working days) for £2.95. Orders over £50 qualify for free delivery.
• Customers can also collect from our store free of charge.
• Delivery times are estimates and may vary due to external factors. We are not responsible for delays caused by couriers.

4. Returns & Refunds

• We accept returns within 28 days of delivery, provided items are unused, unopened, and in their original condition.
• Customers are responsible for return shipping costs.
• Refunds will be processed within 5-7 working days after the returned item has been received and inspected.
• Items returned in a non-resaleable condition may not be eligible for a refund.

5. Cancellations

• Orders can be cancelled before dispatch by contacting us at info@vidadelpadel.com
• If your order has already been dispatched, you will need to follow the returns process.

6. Warranty & Liability

• We guarantee that all products are of satisfactory quality and fit for purpose.
• If an item is faulty or damaged upon arrival, please contact us within 48 hours to arrange a replacement or refund.
• We are not liable for indirect, special, or consequential losses resulting from product use.

7. Privacy Policy

• We respect your privacy and handle your personal data in accordance with our Privacy Policy.
• Your information will not be shared with third parties except where required for order processing and delivery.

8. Governing Law

• These terms and conditions are governed by UK law. Any disputes will be subject to the jurisdiction of the courts of England and Wales.

9. Contact Information

For any queries regarding these terms, please contact us at:

Vida del Padel

Email: info@vidadelpadel.com

Address: K2, Mill 3, Pleasley Vale Business Park, Mansfield, Nottingham, NG19 8RL

By continuing to use our website and purchasing from us, you acknowledge that you have read, understood, and agreed to these terms and conditions.